Join the discussion
Write your take first — we'll ask for email only when you're ready to publish.
- Hacker News
- For folks are looking for an open source alternative that respects your privacy, see Paseo (disclaimer: I am the maintainer)by boudra
- This bait-and-switch with privacy is what annoys me. I get that if the software was completely free, you are the product. But if I'm paying, why can I not have a privacy policy that actually benefits me - the user?by cmdrmac
- You're probably not paying nearly enough? IDK, but pricing in tech is stretched on both ends (either way too cheap, or incredibly expensive) so much that it's hard to say anything for sure just because one is a "paying customer".by klibertp
- Your payment is just a signal that you've got disposable income. You're paying to make yourself an even more valuable product for them to sell.
- I've been trying the iOS app today and its missing all of my active sessions from my laptop but has tons of old, no longer valuable sessions. And I enabled every 'show X' option/filter. Hope the app improves.by ninininino
- Happened to me too, incredibly dark patternby jklm
- Yeah fell into the same trap. Super annoyingby HeyMeco
- Wow - same happened to me earlier today and was bummed. Glad to see a public place to flag this.by sbmsr
- > I honestly don't understand how it's legal
The legality is irrelevant since as consumers we don't have the time or the money to sue them for it. And even if one of us somehow do have both, we probably agreed to binding arbitration with the firm they pay anyway.
- Similarly, the Claude app for iOS tries to force you through a mandatory onboarding where you're required to set your account name among other things. I've never needed this to use the CLI or the web app so I have no idea why they think they need it on iOS. There's seemingly no way to bypass this, so on iOS I've had to use Claude in Safari. Ridiculous.by LoganDark
- That's about the level of respect the tech industry has for usersby conartist6
- The mobile app is kind of pointless anyway, imo. It cannot start an agent session on your computer, it can only be "handed off" an existing session from your computer. I don't use Cloud Agents, because for some reason they can't connect to our Linear instance. So I was only interested in using the mobile app as a proxy for my home system.by jmuguy
- It is surprising that they went this route instead of the Claude-code route. The cloud agents are significantly more limiting.
- (I work at Cursor) Sorry about this, we should have made this more clear. The new privacy mode is needed because we have to store some state to enable running agents in the cloud. If you don't want to use cloud agents, you can continue using the legacy privacy mode. Currently the mobile app requires this new privacy mode and won't work without it. We're pushing an update right now to make this more clear in app and can help you get reverted back to the legacy version on the support thread.by leerob
- Hi leerob,
Where is the support thread?
I have ticket T-D95851 at the moment, if you could get someone to resolve it. I do not want to use cloud agents.
Thanks
zk
by zkldi - That support quote is from an LLM. If you have any escalation paths (twitter, or this thread lol) there may still be a way to change it back.by soared
- Famous debacle cursor had with their LLM support a while back:
https://old.reddit.com/r/cursor/comments/1jyy5am/psa_cursor_...
- > “That support quote is from an LLM…”
I don’t know what support calls their digital support systems (let’s call it “the script”), but that quote sounds very familiar—-support person following a script don’t have the access, or authority to effect change.
What’s more, if the old way is deprecated, the people with authority don’t want you to change back. There is no path to reverse the change in the hands of support.
Even if it was literally the case this is a chat response, I see no difference with most human-support CSRs.
That’s not how business is run these days—-at least that’s my experience with SaaS for small businesses.
by xtiansimon - Hacker News front page remains the one true support channel for all larger tech companies. The official channels stonewall you, but HN reaches people who can actually helpby nikanj