Discussion summary

A discussion about a product issue where a simple setting for bread, pizza, or cake could have solved the problem. Participants found the situation relatable and entertaining.

What the discussion says

  • Some users appreciated the humor and relatability.
  • Others suggested a simple setting could have fixed the issue.
  • Participants enjoyed the entertainment value of the discussion.
This could have all been solved if they added a setting for bread, pizza, or cake.
James_K
Enjoyed this – very entertaining!
rcgs

Comments

Hacker News

This was such a funny and refreshing read. Especially to find on this VC fuelled forum.

There was so much truth in this on a Dilbertesque level. If you can learn from this you are winning.

I am not saying "VC bad". I am saying it is a sharp-edged tool which you need to wield with great care. This humorous piece really points out the pitfalls.

Worth the read - do not just lurk here in the comment section (as I usually do!)

by clan

Uncomfortably accurate, but a fantastic read. Somewhere between the candle button and "It doesn't rotate clockwise" I stopped laughing and started remembering.

by marvinstrauch

Similar story here.

Even though our ovens actually work fine, the problem is a new competitor: OpenOven. Their oven is completely free, and on the Italian forum everyone talks about them. It has even way more buttons than ours (most don't work very well, but the community loves it).

We almost sold to MrBaguette, one of the biggest bakery chains in the world, as they wanted new oven supplier for their next generation of kitchen. Their chef tried our oven and loved it. But in the end they went with the pricier one from Corporate Oven, because some VP thought we were too small and worried we wouldn't supply them in 20 years.

by ogoffart

I found the part about the engineer's motivation interesting:

> The founder offers [the engineer] 20% of the company and total freedom to build the perfect oven. The salary isn’t great, but there’s the promise: [...] And something more important than money: he’ll finally get to build the oven of his dreams.

That turned out to be a complete lie. Not necessarily a deliberate one - I think it's quite possible both the engineer and the founder were initially believing it - but it was still a situation that never existed in that way.

Essentially, they weren't aware of all the constraints that existed for their oven design and then mistook a situation where the constraints were unknown with one where there were no constraints at all and they could just build whatever they wanted. But the real constraints were set by the market, investors and corporate customers and those were already there before they even stated the company.

(I don't think it means you have to submit to those slavishly and can never bring anything of your actual vision into your products, but it feels naive to be completely unaware of them.)

by xg15

This article could have been written 20 years ago (source : I was there), probably 50 years ago, and will probably be written for ever. (Although future éditions will have fun about AI.)

What I would love is to read more of the story from the perspective of the salesperson (we're all too sympathetic to the engineers, and potentially ceo - but I suspect their part of the story goes beyond "I'll just say yes to everything and cash my variable share of the deal". Otherwise, pour rational next move would be to all become salesperson and build oven on the side for fun.)

Also, I would love to read the perspective from the customer side ? ("What do you mean they sell oven that don't rotate ? We clearly specified that we needed an ISO-98765 compliant oven !!! OF COURSE it has to rotate !! why did the boss just went with the cheapest supplier again ?")

Or even the perspective from BigOven ("guys ! I read on linked in that this little startup has built a candle button, why don't we have that already ?")

More seriously - do you know of startups that got away with salespersons saying "no, sorry, we can't make rotating ovens, you should see our competition, or come back in three years." Aren't those dead as dodos, by virtue of not having any customer to pay the bill ?

by phtrivier

We keep seeing this. If you had to point out the fundamental problem, what would it be?

I think it’s the disconnect. Each persona is an expert in their own field but is completely oblivious to other critical areas.

The founder knows how to raise money but doesn’t really understand the customers. The engineer knows the tech but doesn’t really understand what it takes to keep the business afloat. The salesperson knows what customers want but doesn’t really understand what’s possible to make. The investor knows the numbers but doesn’t really understand how poorly the business is run.

I suspect if you look at successful startups you’ll often see a very small (1-3) group of founders who are very close, each can do more than one thing really well, and their combined expertise means that together they have very few blindspots.

by brap

Oh, I'm glad I don't work in the oven business. We're just starting a stealth startup that's revolutionizing dishwashers, and the prototypes are amazing. They use less water, less detergent, and this weekend we're hoping to solve the last remaining issue: occasionally, they break glasses.

by sixtram

One important part of the story is in the very beginning: The founder’s motivation. To become wealthy.

You see this in the startup world a lot. Founders with 5+ failed startups in different sectors, because said founder picked the fields mainly by doing some market analysis. Not domain expertise.

There’s then a big mismatch between what the founder thinks is possible, and what the domain expert thinks is possible.

The defense is of course that some people can do that - Musk did it, so why not?

Another defense is that blindingly naïve optimism is sometimes needed to move the needle, as the concept “that can’t be done” simply doesn’t exist to some people.

I’ve sat through some pitches like that, where it is very obvious that the founder/CEO has limited knowledge and expertise in what they’re pitching, where the product is limited, but their enthusiasm is off the charts.

EDIT: The very latest happened only a couple of weeks ago. A startup had reached out to my employer as they’re developing a platform in our domain. Higher ups liked what they’d seen, enough to arrange a real meeting.

Startup is only 3 months old, and the moment I opened the platform I recognized a vibecoded (likely using clause) platform identical to almost all other launched on a daily basis.

So I probed a bit about data sources, serious questions regarding security, etc. but the guy was pretty fluent in consultant (turns out he had worked as a management consultant before launching), and the CTO was just nodding along.

In the end they wanted our data, and promised the moon on features - but as mentioned, I’m sure the whole product was entirely vibecoded.

by TrackerFF

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  • Hacker News
  • This was such a funny and refreshing read. Especially to find on this VC fuelled forum.

    There was so much truth in this on a Dilbertesque level. If you can learn from this you are winning.

    I am not saying "VC bad". I am saying it is a sharp-edged tool which you need to wield with great care. This humorous piece really points out the pitfalls.

    Worth the read - do not just lurk here in the comment section (as I usually do!)

    by clan
  • Uncomfortably accurate, but a fantastic read. Somewhere between the candle button and "It doesn't rotate clockwise" I stopped laughing and started remembering.
  • Similar story here.

    Even though our ovens actually work fine, the problem is a new competitor: OpenOven. Their oven is completely free, and on the Italian forum everyone talks about them. It has even way more buttons than ours (most don't work very well, but the community loves it).

    We almost sold to MrBaguette, one of the biggest bakery chains in the world, as they wanted new oven supplier for their next generation of kitchen. Their chef tried our oven and loved it. But in the end they went with the pricier one from Corporate Oven, because some VP thought we were too small and worried we wouldn't supply them in 20 years.

  • I found the part about the engineer's motivation interesting:

    > The founder offers [the engineer] 20% of the company and total freedom to build the perfect oven. The salary isn’t great, but there’s the promise: [...] And something more important than money: he’ll finally get to build the oven of his dreams.

    That turned out to be a complete lie. Not necessarily a deliberate one - I think it's quite possible both the engineer and the founder were initially believing it - but it was still a situation that never existed in that way.

    Essentially, they weren't aware of all the constraints that existed for their oven design and then mistook a situation where the constraints were unknown with one where there were no constraints at all and they could just build whatever they wanted. But the real constraints were set by the market, investors and corporate customers and those were already there before they even stated the company.

    (I don't think it means you have to submit to those slavishly and can never bring anything of your actual vision into your products, but it feels naive to be completely unaware of them.)

    by xg15
  • This article could have been written 20 years ago (source : I was there), probably 50 years ago, and will probably be written for ever. (Although future éditions will have fun about AI.)

    What I would love is to read more of the story from the perspective of the salesperson (we're all too sympathetic to the engineers, and potentially ceo - but I suspect their part of the story goes beyond "I'll just say yes to everything and cash my variable share of the deal". Otherwise, pour rational next move would be to all become salesperson and build oven on the side for fun.)

    Also, I would love to read the perspective from the customer side ? ("What do you mean they sell oven that don't rotate ? We clearly specified that we needed an ISO-98765 compliant oven !!! OF COURSE it has to rotate !! why did the boss just went with the cheapest supplier again ?")

    Or even the perspective from BigOven ("guys ! I read on linked in that this little startup has built a candle button, why don't we have that already ?")

    More seriously - do you know of startups that got away with salespersons saying "no, sorry, we can't make rotating ovens, you should see our competition, or come back in three years." Aren't those dead as dodos, by virtue of not having any customer to pay the bill ?

  • We keep seeing this. If you had to point out the fundamental problem, what would it be?

    I think it’s the disconnect. Each persona is an expert in their own field but is completely oblivious to other critical areas.

    The founder knows how to raise money but doesn’t really understand the customers. The engineer knows the tech but doesn’t really understand what it takes to keep the business afloat. The salesperson knows what customers want but doesn’t really understand what’s possible to make. The investor knows the numbers but doesn’t really understand how poorly the business is run.

    I suspect if you look at successful startups you’ll often see a very small (1-3) group of founders who are very close, each can do more than one thing really well, and their combined expertise means that together they have very few blindspots.

    by brap
  • Oh, I'm glad I don't work in the oven business. We're just starting a stealth startup that's revolutionizing dishwashers, and the prototypes are amazing. They use less water, less detergent, and this weekend we're hoping to solve the last remaining issue: occasionally, they break glasses.
  • One important part of the story is in the very beginning: The founder’s motivation. To become wealthy.

    You see this in the startup world a lot. Founders with 5+ failed startups in different sectors, because said founder picked the fields mainly by doing some market analysis. Not domain expertise.

    There’s then a big mismatch between what the founder thinks is possible, and what the domain expert thinks is possible.

    The defense is of course that some people can do that - Musk did it, so why not?

    Another defense is that blindingly naïve optimism is sometimes needed to move the needle, as the concept “that can’t be done” simply doesn’t exist to some people.

    I’ve sat through some pitches like that, where it is very obvious that the founder/CEO has limited knowledge and expertise in what they’re pitching, where the product is limited, but their enthusiasm is off the charts.

    EDIT: The very latest happened only a couple of weeks ago. A startup had reached out to my employer as they’re developing a platform in our domain. Higher ups liked what they’d seen, enough to arrange a real meeting.

    Startup is only 3 months old, and the moment I opened the platform I recognized a vibecoded (likely using clause) platform identical to almost all other launched on a daily basis.

    So I probed a bit about data sources, serious questions regarding security, etc. but the guy was pretty fluent in consultant (turns out he had worked as a management consultant before launching), and the CTO was just nodding along.

    In the end they wanted our data, and promised the moon on features - but as mentioned, I’m sure the whole product was entirely vibecoded.