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- Hacker News
- > Errors in those services triggered a client-side retry loop that increased traffic during recovery
Symptomic of a wider trend to avoid showing the user any error at all costs, even if that means they sit watching a spinner for 7 hours.
> Delayed replies to a single internal endpoint triggered a latent retry bug in VS Code that amplified traffic by approximately 10x and caused delayed recovery for the Copilot Token Service.
The detailed root analysis tries to pass this off as a "bug". You can't seriously tell me client retry doesn't have a unit test which ensures the retry back off behaviour is functioning exactly as designed. In this case aggressively to try and hide problems if token service responses become flakey.
by cube00 - > Errors in those services triggered a client-side retry loop that increased traffic during recovery.
The worst outages I've been part of always have some version of this :(
by jdm2212 - Everyone suggesting that they simply charge users for commits to drive off AI-heavy users forgets that Github is owned by Microsoft, who has a big incentive to keep having developers use AI.
I suspect that Microsoft would even prefer to have Github operate at a loss, if that loss were because all its users were using their models and paying for OpenAI subscriptions to generate the code.
by arn3n - > Since April, monthly commits have grown from 1.4 billion to 2.9 billion
Bonkers.
You can tell the entire industry is in a "productivity panic" and here's more proof. There's a velocity zealot crying tears of joy somewhere.
by aesthetics1 - I applaud GitHub. However, I think no matter how valiant they are they will not climb out from under this. The scale problem will keep getting worse, and it's getting worse in a way I don't think is translating to more money for them. Sooner or later, they're going to have to charge for things currently free.
I've been saying this for a while: https://news.ycombinator.com/item?id=47534499
by madrox - Why does Github not segregate the free offerings from the enterprise or even better, all paid offerings?
It is unacceptable that enterprise plans get impacted by traffic on free and public repos. Our repos are neither on the free plan nor are they open. We have not had more AI stuff happening in the last weeks. Our traffic is stable. I would wager that most enterprises did not spike the traffic all of the sudden. Even if they were, we are paying for our quotas. Still our Github actions were breaking and our PRs not viewable at some times.
I am hoping this instability is going to cause a Cambrian explosion of forges and if that is happening, Github will be the first victim of the AI revolution.
I am working on a truly decentralized / local first code review right now, and a big part of my motivation for this is how bad Github has become. I dont know if I have enough time to build CI as well, but I am hoping others do. Otherwise I will just fall back onto Jenkins.
by prennert
Wow, that is some incredible growth in a really short time."Since April, monthly commits have grown from 1.4 billion to 2.9 billion. "by blakesterz- > Both incidents were capacity failures at their core. We failed to scale critical components before demand exceeded their capacity.
This is the wrong way to think about this because there's no such thing as infinite capacity. A large distributed system will be simultaneously mostly idle and (in some subcomponents) overloaded. The root cause is not "a component didn't have enough capacity (because of auto scaling failures)", but rather "this complex system collapses (rather than degrade gracefully) when demand exceeds capacity".
When components reach capacity limits, the excess traffic of the lowest priority should be rejected. Rejected traffic should not be retried — in fact, not only should clients not retry these errors, these errors should cause client-side throttling. Traffic isolation should be applied — if the cause of the overload is a single client/customer system, no other system should be affected.
Nearly a decade ago I wrote about some of the techniques we applied at Google to implement these protections: https://sre.google/sre-book/handling-overload/ Most other large internet services have since copied them, afaik.
by afc