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  • Hacker News
  • I abhor when SaaS products attempt this. I see crap all the time in ClickUp (a particularly horrible product) trying to get me to request access to something no in our plan. It's so clearly trying to drum up (nearly)fake support for wanting a feature. They try to be innocuous but I find it incredibly disrespectful when a SaaS is littered with "Upgrade" or "Bug your manager to upgrade" buttons/CTAs.

    See also the persistent "Upgrade" button in my Google Mail (Workspace) UI trying to get me to upgrade to a higher plan level.

    by joshstrange
  • You know it's bad when you make your user switch to Microsoft faster.
    by ShinyLeftPad
  • Displaying a full page warning in an app where grammarly is just an integration is... not a good look.
    by Aeolun
  • Grammarly is a keylogger and an asset of a spying agency[1]. No one should use them either willingly or unwillingly.

    [1] almost every cloud solution that exfiltrates your data to the cloud is, but that is besides the point

    by thway15269037
  • For those in Europe, this kind of behaviour usually is taken care by consumer protection agencies, fill in a complaint /report them, in you jurisdiction.
    by pjmlp
  • Grammarly was a great idea in the pre-AI era. Now I bet they're losing a lot with so many AI solutions that are better integrated across every ecosystem.

    Some people will argue that Grammarly still has a better suggestion system, but models have become increasingly good at writing. I think this product and its revenue model will become obsolete pretty soon.

    by meerita
  • I think Grammarly is quite obviously in trouble since LLMs went so mainstream. And while I think AI-powered replacements are a great threat, I reckon an even bigger one is the decline of writing itself.

    If Gmail suggests the whole email (and whatever model it's using has baked in whatever suggestions Grammarly would've had), nobody needs feedback on an email they didn't even write?

    by FinnLobsien
  • I loved Grammarly. But it has changed post LLM boom. The underlying concept was awesome as they take grammatical rules from a book of english grammar rules into a linter. Then it let you select the tone and adjusted some for marketing/engagement so it sounds good on Twitter. I have severe dyslexia and struggled with tone.

    Lately, like following ChatGPT 3.5 release era, I had found Grammarly now replacing entire sentences with LLM replacement which are random and inject bias to being near useless. It did this some before. The problem is I can't even tell if it's defensible from a grammatical point when it uses an LLM to do this. At some point Grammarly reached too far in the cookie jar and I no longer trusted that someone who read the Grammar rule book verified any part of the elaborate suggestions.

    I haven't logged in for months. I guess I was no longer learning from it. I need to take a closer look but sys admin outrage from pushy sales people doesn't bode well in my mind.

    by bluebxrry

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